Privacy Policy - 787 Tennis

787 Tennis Privacy Policy

Last Updated: 6 September 2024

787 Tennis (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal data in accordance with the Australian Privacy Act 1988 (Cth) (“Privacy Act”) and other relevant privacy laws, including those required by social platforms such as Facebook and Google.

1. Collection of Personal Information

We collect personal information in the course of running our tennis competitions, events, and related activities. This may include:

Name
Contact details (email, phone number, address)
Date of birth
Tennis skill level
Emergency contact information
Participation details (competition records, attendance)
Court preferences and availability
Social media profiles and activity (if connected via platforms like Facebook)
Website usage data (e.g., IP address, cookies)

We collect this information when you sign up as a member, register for events, interact with our website or social media, or contact us directly.

2. Use of Personal Information

We may use the personal information collected for the following purposes:

To manage and administer competitions, memberships, and events
To communicate with you regarding events, activities, and updates
To send marketing materials, newsletters, or special offers (with your consent)
To improve our website, user experience, and services
To ensure compliance with relevant legal obligations
For research, analytics, and reporting purposes
To facilitate interactions with social media platforms and Google Ads for targeted marketing and advertising

3. Disclosure of Personal Information

Your personal information may be shared with:

Our staff, committee members, and volunteers involved in managing competitions and events
Third-party service providers (e.g., payment processors, email service providers, website hosting services)
Law enforcement or regulatory authorities, if required by law
Social platforms (e.g., Facebook, Instagram) for advertising or community engagement purposes, in compliance with their privacy policies and applicable laws
Google Analytics or other analytics services to track website performance and marketing efforts

We will not sell or disclose your personal information to third parties for unrelated purposes without your consent.

4. Data Storage and Security

We take reasonable steps to protect the security of your personal information, including:

Using secure servers to store information
Implementing firewalls, encryption, and regular security updates
Limiting access to personal information to authorized personnel only
Conducting regular reviews of our data protection practices

Despite our best efforts, no method of transmission over the Internet is 100% secure. You acknowledge and accept this risk when sharing your personal information with us.

5. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to improve your experience and provide relevant content. These cookies may collect information about your browsing behavior, such as:

Pages visited on our website
Time spent on the site
Traffic sources and IP address

We also use Google Analytics and Facebook Pixel to help us understand how visitors interact with our site and to deliver tailored advertising. You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

6. Access to and Correction of Personal Information

Under the Australian Privacy Act, you have the right to access and request the correction of any personal information we hold about you. To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal data is no longer needed, we will take reasonable steps to destroy or de-identify it.

8. Third-Party Links

Our website and communication may contain links to external websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies when visiting those sites.

9. Social Media and Digital Advertising

We may use information shared via social media platforms (e.g., Facebook, Instagram) to engage with members, promote events, or deliver targeted ads. Social platforms may collect and process your data independently, according to their own privacy policies.

We also engage in digital advertising through platforms like Google Ads and Facebook, using information such as cookies and user behavior to target ads more effectively. You may opt out of personalized ads through the settings of these platforms.

10. International Data Transfers

While we are based in Australia, your personal data may be stored on servers located outside of Australia if we engage third-party service providers for data storage or other services. We will take all reasonable steps to ensure that such data is managed in accordance with the Australian Privacy Act and applicable laws.

11. Your Privacy Rights

You have the following rights under Australian law and other applicable privacy regulations:

Right to Access: Request a copy of your personal information.
Right to Correction: Request to correct or update your personal information.
Right to Opt-Out: Opt-out of receiving marketing or promotional materials.
Right to Complain: If you believe we have breached the Privacy Act or mishandled your data, you can lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on our website, and we encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about our handling of your data, please contact us at:

Email: 787tennis@gmail.com

We will address your inquiries promptly and ensure your privacy concerns are handled with care.

This privacy policy is designed to comply with Australian privacy laws and standards, while also addressing the specific needs of digital platforms and data collection for online activities. Let me know if you’d like any specific adjustments!